FAQ
the answers
How long does shipping take?
Standard Domestic (Australia Wide) - 2 to 8 business days.
Standard International - 6 to 27 business days.
Do you offer international shipping?
yes.
How can I track my order?
We will send you a Shipping Confirmation email with a tracking number once your order has shipped. You can enter the tracking number provided in this email into the Australia Post parcel tracker.
How do I change or cancel my order?
Please email us as soon as possible.
Note that no changes can be made once you have received your Shipping Confirmation email.
Can I change my shipping address after placing an order?
Please email us as soon as possible.
Note that no changes can be made once you have received your Shipping Confirmation email.
What is your return policy?
We only accept returns for faulty items. Please contact us for approval prior to returning the item.
Do you stock products in physical stores?
Not currently - keep your eyes peeled in the future :)
Are all products in stock?
They are until they're not. If they're sold out on the website keep on eye on the gram for updates on the next drop.
Will you restock sold-out items?
no. all items are of limited quantity and won't be restocked.